Privacy Policy

Last updated: July 29, 2025

PropAPIS ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our real estate data parsing platform.

This policy applies only to data we collect from our users (clients). It does not apply to any personal data that may be present in third-party real estate sources we process for analytical purposes.

1. Data We Collect

We collect the following categories of personal data from users of our platform:

Identity Information: Full name, email address, company name, job title.
Account Details: Login credentials, usage logs, IP address, browser/device data.
Billing Information: Payment method (via secure third-party providers), billing address.
Communication Data: Messages or inquiries sent to us, support tickets.

We do not knowingly collect personal data about individuals whose information may appear in real estate marketplace listings or third-party websites.

2. How We Collect It

We collect personal data through:

Direct input (account registration, contact forms)
Automated tracking (cookies, server logs)
Third-party providers (e.g., payment processors, analytics tools)

All collected data is used in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3. How We Use Your Data

We use your information for the following purposes:

To provide and maintain access to our real estate data parsing services.
To manage your account, billing, and customer support.
To improve our platform and analyze usage trends.
To communicate service updates, legal notices, and relevant offers.
To prevent fraud, abuse, or security threats.

We rely on the following legal bases (where applicable under GDPR):

Contractual necessity (e.g., to provide services),
Legitimate interest (e.g., security, analytics),
Consent (e.g., for marketing, where required).

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share limited data with trusted third parties solely for the following purposes:

Payment processing (e.g., Stripe, PayPal)
Infrastructure hosting (e.g., AWS, Vercel)
Analytics and diagnostics (e.g., Plausible, Sentry)
Legal compliance or to respond to lawful requests by authorities

All third parties are contractually bound to process your data securely and in compliance with applicable laws.

5. Data Security

We take reasonable administrative, technical, and physical precautions to protect your information from loss, misuse, or unauthorized access.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to:

Provide services to you,
Fulfill legal and regulatory obligations,
Resolve disputes, or
Enforce our agreements.

Once no longer needed, your personal data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

Access to the personal data we hold about you.
Correction of inaccurate or incomplete information.
Deletion of your personal data.
Objection to certain processing activities.
Portability of your data.
Opt-out of marketing communications.

To exercise your rights, contact us at privacy@propapis.com.

8. Cookies and Tracking

We use minimal cookies and tracking tools only for essential site functionality and anonymized analytics. No third-party advertising trackers are used.

You may control cookies through your browser settings.

9. Public Data Collection Legal Basis

PropAPIS collects and processes aggregated real estate data from publicly available sources in accordance with established legal precedents:

Legal Foundation

Our data collection practices are supported by international case law and statutory protections:

U.S. Law: In hiQ Labs v. LinkedIn, the Ninth Circuit ruled that accessing public websites does not violate the Computer Fraud and Abuse Act (CFAA).
Copyright Law: Under Feist v. Rural, facts are not copyrightable. We extract factual information, not creative expression.
EU Law: The Database Directive does not prohibit lawful extraction of non-substantial parts of public databases.

Public Data Processing

We collect data that is publicly available on the internet—accessible without login, subscription, or circumvention of technical barriers. This includes:

Real estate listings and market data
Property information and valuations
Market trends and analytics
Public directory information

No Personal Data Collection

Our systems are designed to process non-personal, factual, and aggregated public data. We do not:

Collect personal, confidential, or sensitive data as defined under GDPR, CCPA, or similar regulations
Process data for profiling or marketing purposes
Retain personal identifiers in processed data

Anonymization and Compliance

We take commercially reasonable steps to anonymize or pseudonymize any incidental personal data during processing. We do not process or retain such data for profiling or marketing.

This Privacy Policy does not apply to individuals whose data may be incidentally present in scraped third-party real estate content. Such individuals should contact the original data provider directly.

10. Clients' Responsibilities

If you use PropAPIS data in a way that involves processing third-party personal data (e.g., combining it with your own systems), you are solely responsible for:

Ensuring appropriate legal basis for such processing,
Complying with applicable privacy laws,
Providing adequate notices and obtaining consents from your own users.

PropAPIS disclaims all liability for privacy obligations arising from your downstream use of the data.

11. Response to Legal Inquiries

We assess legitimate legal inquiries regarding data collection practices on a case-by-case basis. We do not guarantee the cessation of lawful data collection unless required by applicable law, judicial decision, or formal legal obligation.

Our commitment is to remain compliant while defending lawful access to public information.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the current version. We encourage you to review this page regularly.

Significant changes will be communicated via email or in-app notice where appropriate.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact:

Email: privacy@propapis.com